[{"data":1,"prerenderedAt":268},["ShallowReactive",2],{"all-posts-for-counts":3,"post-\u002Ffailed-basic-credit-search-refund":146,"neighbors-\u002Ffailed-basic-credit-search-refund":259},[4,6,7,9,11,12,13,14,15,16,17,18,19,21,22,23,24,25,26,27,29,30,31,32,33,34,35,36,37,38,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119,120,121,122,123,124,125,126,127,128,129,130,131,132,133,134,135,136,137,138,139,140,141,142,143,144,145],{"category":5},"X-Ray Guide",{"category":5},{"category":8},"Cybersecurity Tips",{"category":10},"OSINT A to Z",{"category":5},{"category":5},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":5},{"category":20},"Industry News",{"category":10},{"category":10},{"category":5},{"category":10},{"category":5},{"category":10},{"category":28},"Our Product",{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":39},"The Russian Search",{"category":28},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":20},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":8},{"category":10},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":10},{"category":8},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":10},{"category":8},{"category":20},{"category":10},{"category":8},{"category":10},{"category":10},{"category":10},{"category":10},{"category":10},{"category":5},{"category":10},{"category":10},{"category":10},{"category":39},{"category":10},{"category":8},{"category":5},{"category":8},{"category":28},{"category":10},{"category":10},{"category":10},{"category":5},{"category":10},{"category":5},{"category":10},{"category":8},{"category":8},{"category":5},{"category":8},{"category":10},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"id":147,"title":148,"author":149,"body":150,"canonical":246,"category":28,"cover_alt":247,"cover_image":248,"date":249,"description":250,"extension":251,"meta":252,"navigation":253,"path":254,"seo":255,"seo_title":256,"stem":257,"__hash__":258},"blog\u002Ffailed-basic-credit-search-refund.md","A New X-Ray Contact Policy: Failed Basic Credit Search Refund","X-Ray Contact Team",{"type":151,"value":152,"toc":237},"minimark",[153,157,162,165,194,198,205,208,213,216,228],[154,155,156],"p",{},"An update from X-Ray Contact to boost your user experience: we return a basic credit to your balance in case your search was unsuccessful. Here are all the useful details to enhance your experience.",[158,159,161],"h2",{"id":160},"why-do-you-struggle-to-find-a-person","Why Do You Struggle to Find a Person?",[154,163,164],{},"Your search may be ineffective due to different reasons:",[166,167,168,176,182,188],"ul",{},[169,170,171,175],"li",{},[172,173,174],"strong",{},"A Profile Available for Advanced Search."," We use some X-Ray Contact search resources only for advanced credit requests. Try out an advanced search in case a query will be successful this way.",[169,177,178,181],{},[172,179,180],{},"Database Variety."," Each OSINT tool uses different databases based on location or even demographic group. The person might not be from the area we focus on.",[169,183,184,187],{},[172,185,186],{},"Privacy Settings."," A user might have paid extra effort to clean up their digital footprint and use private accounts.",[169,189,190,193],{},[172,191,192],{},"No Online Presence."," The individual might have no active accounts to begin with.",[158,195,197],{"id":196},"our-response","Our Response",[154,199,200],{},[201,202],"img",{"alt":203,"src":204},"illustration","\u002Fimages\u002Fblog\u002Ffailed-basic-credit-search-refund\u002Fezgif-5-002c50c3aa.webp",[154,206,207],{},"We care about delivering accurate results to all queries, so the X-Ray Contact team decided to refund your basic credit if the search failed.",[209,210,212],"h3",{"id":211},"the-compensation-procedure","The Compensation Procedure:",[154,214,215],{},"You don’t have to fill in any forms or write to the support. Instead:",[217,218,219,222,225],"ol",{},[169,220,221],{},"If the search fails and we do not manage to find any matches, you will see this pop-up window in the bottom right corner.",[169,223,224],{},"Basic credit funds will be returned back to your X-Ray Contact account balance automatically.",[169,226,227],{},"You can spend credits on new searches using our tool.",[229,230,234],"cta-block",{"button":231,"title":232,"to":233},"Try free","100 Basic searches per month. Free. No card required.","https:\u002F\u002Fx-ray.contact\u002Fsign-up\u002F",[154,235,236],{},"Sign up for X-Ray.Contact and run 100 Basic searches per month on emails, phone numbers, usernames, and social links.",{"title":238,"searchDepth":239,"depth":239,"links":240},"",2,[241,242],{"id":160,"depth":239,"text":161},{"id":196,"depth":239,"text":197,"children":243},[244],{"id":211,"depth":245,"text":212},3,null,"X-Ray Contact failed basic credit search refund policy illustration","\u002Fimages\u002Fblog\u002Ffailed-basic-credit-search-refund\u002Fezgif-1-1a15c92950.webp","2024-01-18T12:00:00Z","We’ve analyzed your user experience to become better. Learn more about X-Ray Contact’s new basic credit compensation system.","md",{},true,"\u002Ffailed-basic-credit-search-refund",{"title":148,"description":250},"Failed Basic Credit Search Refund — X-Ray Contact Policy Update","failed-basic-credit-search-refund","raBMRsDF4VAbeQwMzqZTuO6rFVVRAUFQ9m4BZvPwwxA",{"prev":260,"next":264},{"path":261,"title":262,"date":263},"\u002Fhow-to-find-a-twitter-account-by-email","How to Find a Twitter Account by Email?","2024-01-15T12:00:00Z",{"path":265,"title":266,"date":267},"\u002Fx-ray-contact-privacy-policy-update-account-deletion","X-Ray Contact Privacy Policy Update: Account Deletion","2024-01-19T12:00:00Z",1783086576814]